Privacy Policy

Privacy Policy – Noctua AI Academy

**Last updated: August 2025**

At Noctua AI Academy, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website **[www.noctuaaiacademy.co.uk](http://www.noctuaaiacademy.co.uk)** and use our services.

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## 1. Who We Are

Noctua AI Academy is a UK-based education provider helping seniors master AI confidently and safely.

* Business Name: **Noctua AI Academy Ltd**

* Contact Email: **[info@noctuaaiacademy.co.uk]

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## 2. What Information We Collect

We may collect and process the following information:

* **Personal details:** name, email address, phone number, postal address (if provided).

* **Account details:** login credentials if you create an account.

* **Payment details:** securely processed by trusted third-party providers (we do not store card details).

* **Technical data:** IP address, browser type, device information, cookies, and usage data.

* **Communications:** any emails, forms, or messages you send to us.

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## 3. How We Use Your Information

We use your data to:

* Provide and manage our educational services.

* Send you course materials, newsletters, and updates (only if you consent).

* Process payments and issue invoices.

* Improve our website and services.

* Comply with legal and regulatory obligations.

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## 4. Legal Basis for Processing

We process your data under the following lawful bases:

* **Consent** – when you sign up for newsletters or marketing.

* **Contract** – to deliver the services you purchase.

* **Legal obligation** – where required by law.

* **Legitimate interests** – to improve our services and ensure security.

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## 5. How We Share Your Information

We will never sell your data. We may share it with:

* **Trusted third-party providers** (e.g., payment processors, IT services).

* **Legal authorities** if required by law.

All providers must comply with data protection regulations.

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## 6. International Transfers

If we transfer your data outside the UK/EEA, we ensure it is protected with appropriate safeguards (e.g., adequacy decisions, standard contractual clauses).

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## 7. Data Retention

We only keep your data for as long as necessary:

* Course records: up to 6 years.

* Marketing emails: until you unsubscribe.

* Payment records: 7 years (legal requirement).

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## 8. Your Rights

Under UK GDPR, you have the right to:

* Access your personal data.

* Request correction or deletion.

* Restrict or object to processing.

* Data portability.

* Withdraw consent at any time.

* Lodge a complaint with the **Information Commissioner’s Office (ICO)** at [www.ico.org.uk](https://ico.org.uk).

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## 9. Cookies

We use cookies to improve website performance and user experience. You can manage cookies through your browser settings. For details, see our **Cookie Policy**.

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## 10. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

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## 11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

* Email: **[info@noctuaaiacademy.co.uk]